Exclusive Fraud Services
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Fraud Program Development & Enhancement
Build a fraud program that’s as strategic as it is scalable. Whether you’re starting from scratch or just ready to level up, we help credit unions and community banks design real-world fraud programs that align with risk, resources, and regulatory expectations.
Our services include:
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Current-State Assessment & Gap Analysis: We review your existing fraud prevention practices, case handling workflows, and control environment to identify what’s working and what needs to change.
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Fraud Program Framework Design: We help you build a right-sized fraud program from the ground up; complete with defined roles, workflows, and escalation paths that work for your team.
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Policy & Procedure Development: Clear, exam-ready documentation that outlines your fraud detection, response, and mitigation strategy, all tailored to your institution’s structure and product set.
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Case Management & Tracking System Setup: Whether you're using a third-party vendor, spreadsheets, or considering a new tool, we help you implement consistent fraud tracking, loss reporting, and recovery documentation processes.
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KPI Design & Board Reporting Templates: Get reporting tools and dashboards that show what matters (fraud trends, recovery rates, case status, and risk insights) to keep leadership and examiners informed.
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Ask the Fraud Fighter – Hourly Services
Need fast, expert insight on a fraud issue? I’m here to help.
This isn’t a webinar. It’s not a presentation. It’s your opportunity to get one-on-one time with a Certified Financial Crimes Specialist who’s helped institutions of all sizes build stronger fraud programs and navigate tough cases.
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Available in 60- or 90-minute blocks
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Perfect for real-time guidance on fraud escalations, gray-area cases, program decisions, or internal questions
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Ideal for frontline staff, fraud analysts, risk leaders, or execs who just need to talk it out with an expert
💬 “We think this might be first-party fraud, what should we do?”
💬 “We’re not sure whether to file a SAR. Can you walk us through it?”
💬 “Our team is split on next steps, can you help us evaluate options?”
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Staff Training & Board Education
Empower your team at every level to recognize, prevent, and respond to fraud threats with confidence. From tellers to board members, we deliver high-impact training sessions designed to strengthen your front lines and support your strategic oversight.
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Our services include:
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Role-Specific Fraud Training: Tailored training for frontline staff, contact centers, fraud analysts, BSA officers, and executive leadership; each focused on the fraud risks and responsibilities relevant to their roles.
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Fraud Defense Training - Social Engineering and Red Flag Awareness: Teach your staff how to identify common fraud tactics, member manipulation techniques, and red flags with real-world examples from institutions just like yours.
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Board-Level Fraud Education: Equip your Board of Directors with a clear understanding of emerging fraud risks, program oversight expectations, and the questions they should be asking leadership.
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Interactive, Scenario-Based Learning: Go beyond check-the-box training. We use practical case studies, fraud trends, and live Q&A to keep sessions engaging and impactful.
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Training Logs & Completion Certificates: We provide documentation to support your compliance with training recordkeeping requirements and exam readiness.
Ready to Strengthen Your Fraud Defenses?
Whether you need help building your fraud program, responding to a tough case, training your team, or creating a smarter strategy for detection and reporting — we’re here to help you fight back with confidence.
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Schedule a free discovery call to see how CU Fight Fraud can help protect your institution, reduce losses, and support your team at every level.